Frequently Asked Questions

Everything you need to know about your Guizio order and our latest collections.

How long will it take for my order to ship?

Standard orders are processed within 2-3 business days. Once shipped, domestic delivery typically takes 3-7 business days, while international shipping varies by destination.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items and intimates are final sale.

Do you ship internationally?

Yes, we offer worldwide shipping. Shipping costs and import duties are calculated at checkout based on your specific location and local customs regulations.

How do I find the right size?

Each product page features a detailed size guide. Our silhouettes are often designed for a tailored fit; if you are between sizes, we recommend sizing up for the best experience.

Can I modify or cancel my order after it is placed?

To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible payment options through Afterpay and Klarna.